Support Board

Date/Time: Mon, 16 Sep 2024 19:25:35 +0000

Post From: Problems downloading historical intraday data.

[2015-03-19 17:17:13] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
A percentage progress is not possible. It is necessary to isolate the source of the problem by adjusting the Intraday Data Storage Time Unit. Select File >> Disconnect. Select Global Settings >> Data/Trade Service Settings. Set the Intraday Data Storage Time Unit to 10 seconds. Select File >> Connect to Data Feed If there is any missing data in the chart, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart See if that corrects the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing