Support Board

Date/Time: Mon, 16 Sep 2024 19:17:17 +0000

Post From: Problems downloading historical intraday data.

[2015-03-19 03:25:09] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do see a problem where this historical Intraday data download did not complete in the Message Log: HD Request # 2 \| Downloading Intraday chart data for ESH5-CME to the file ESH5-CME.scid. Service: cme \| 2015-03-19 09:34:55 For help with this, refer to this section here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer We recommend setting the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 second to reduce the amount of data transmitted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing