Support Board
Date/Time: Sun, 22 Dec 2024 05:26:34 +0000
Post From: Missing data in delta and number bars
| [2015-03-16 17:14:31] |
| User0123 - Posts: 36 |
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I tried opening a support ticket but received no response after several hours. I am not including my screenshot here for confidentiality reasons. In recent days I have suffered missing data in my charts. This happens after I put my computer to sleep and then restart, or when I first log in to SC. I have tried several times to refresh the missing data by right clicking and choosing "delete and download data", but when I do it populates the prior missing data fields only to create a new data gap, effectively deleting the most recent 10 minutes of data. Please help me resolve this issue, as I need complete bid / ask price and volume data to do my job. Thank you |