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Date/Time: Sun, 22 Dec 2024 05:52:46 +0000



Post From: SC freezes after changing the Intraday Data Storage Time Unit to 1 Tick

[2015-03-11 20:33:10]
freestyler - Posts: 35
Hi: I'm currently using SC Exchange Data feed with orders routed thru IB. I was setting up cumulative delta study. In order to get maximum accuracy, as per instruction, I went into Data/Trade Service settings, selected IB, and changed Intraday Data Storage Time Unit from 1 second to 1 tick. However, I immediately received a message saying "download failed", and SC froze; with data stopped streaming all together. Even the [M] symbol top of the charts disappeared. Problem is solved when I switch Intraday Data Storage Time Unit back to 1 second. How can I fix this? I would like to use 1 tick for most accurate data.

Thanks.

Mark