Support Board
Date/Time: Sat, 21 Dec 2024 16:38:11 +0000
Post From: Historical Data Not Loading Correctly Since Upgrade to 1235 & Higher
| [2015-03-04 22:54:59] |
| |
|
We would like to look at this using remote assistance. We do not need an audio connection. When you would like us to connect could you start an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets At that time we need you to select Help >> Accept Remote Assistance. When the Team viewer window appears give us the ID number and password through the account support ticket. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |