Support Board
Date/Time: Mon, 30 Dec 2024 18:04:40 +0000
Post From: Historical Data Not Loading Correctly Since Upgrade to 1235 & Higher
| [2015-03-04 03:29:55] |
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It does not help to post so many images. Only one image is necessary and briefly explain the problem. We did not look at all of these images. By overdoing the post, it only delays the response and creates more burden on us. It is simply not helpful. What this indicates is there is missing historical data. Follow the instructions here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Newer versions will re-download the data into new files with a different name. Why the downloads failed, we are not sure but that is irrelevant at this point. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |