Support Board
Date/Time: Thu, 23 Jan 2025 09:35:13 +0000
Post From: order not clearing
| [2015-03-02 20:56:25] |
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Rithmic knows about the issue and we are waiting for them to resolve it. As a temporary workaround exit from Sierra Chart and delete the ListedTradeOrders.XML file in the folder Sierra Chart is installed to, to remove orders that are no longer working and show as working within Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |