Support Board
Date/Time: Sun, 22 Dec 2024 05:52:26 +0000
Post From: USDX Feed
| [2015-03-02 16:36:06] |
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OK, we apologize for this. We should have recognized this. Usually the service package is not the problem but in this case it is. You do need Sierra Chart Service Package 3 or 5. You actually figured out the problem faster than we did. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package". The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-03-02 16:36:26
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