Support Board
Date/Time: Fri, 22 Nov 2024 23:27:10 +0000
Post From: CTS T4 Historical Data Request error message "No Permission"
| [2013-05-30 20:39:00] |
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There is no Sierra Chart specific setting which would cause this: CTS T4 Service: Error with historical data request. T4 Message: No Permission.
If the CTS T4 connection information as it is entered into Sierra Chart is not correct, they would never even get to this point because they would not be able to connect to the T4 system. In this particular case, the log files from the users system would have to be checked and sent to CTS. This is the location of the T4 logs: C:\SierraChart\Trace\T4Logs Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-30 20:39:46
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