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Date/Time: Fri, 22 Nov 2024 23:27:23 +0000



Post From: CTS T4 Historical Data Request error message "No Permission"

[2013-05-30 04:41:44]
TopStepTraderAdmin - Posts: 6
Good evening,

One of our users, presumably currently on the free-trial version of SC, has sent us in the following error message:

I have set my Intraday data storage time unit in sierra to 1 min. I am still getting the permission error.

==============================================
HD Request # 1 - Downloading Intraday chart data for CME_Eq-ES-CME_20130600_ESM3 to the file CME_Eq-ES-CME_20130600_ESM3.scid. Service: cts | 2013-05-28 20:34:30
HD Request # 1 - CTS T4 Service: Sending request for historical Minute data. TradeDate: 2013-05-18 | 2013-05-28 20:34:30
CTS T4 Service: Error with historical data request. T4 Message: No Permission. | 2013-05-28 20:34:32
==============================================


Real-Time data appears to be unaffected. I appreciate your help!

-Tim