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Date/Time: Sun, 22 Dec 2024 10:47:43 +0000



Post From: Trading DOM not staying active window

[2015-02-13 17:51:22]
Sierra Chart Engineering - Posts: 104368

But now, if I open a trade with a limit order by clicking in the Buy column in the Trading DOM OR by using my keyboard shortcut for a Market order (have been using keyboard shortcuts for Buy Market, Sell Market and Flatten for a long time) I have to click in the DOM before the keyboard shortcuts work. If I click in the DOM before using the keyboard shortcuts the keyboard shortcuts work fine.
This relates to keyboard and pointer input focus changes to prevent accidental order entry. We will look into this.

with a live trade a few minutes ago, when I hit Flatten in the Trading DOM/Trade Window for Chart with my mouse, the attached orders were flattened but the position stayed open. Then I clicked in the DOM and used keyboard shortcut for Flatten to get out of the trade.
This is not a Sierra Chart issue. Please immediately contact your broker about this and do not assume that the position you see in Sierra Chart is correct. Once again immediately contact your broker about this!

We cannot answer why this occurs unless it is problem within Sierra Chart, which would not be the case. The position that you have may be different than what you see.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-02-13 17:53:28