Support Board
Date/Time: Sun, 22 Dec 2024 14:59:09 +0000
Post From: auto update switch to one day load (vs 1220)
| [2015-02-09 22:21:12] |
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So you are saying at 9:30:01 even though the market opens at that time you do not see any updates in the chart? If a data feed reconnect resolves this problem, it would indicate a problem with the data feed. We see you are using TransAct, so please contact them about the problem. We ran through your suggested test just now and the chart did update when the starting time was encountered and a trade occurred after that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |