Support Board
Date/Time: Fri, 22 Nov 2024 23:30:54 +0000
Post From: Problem with Price display / realtime multiplier(?)
| [2013-05-29 00:02:15] |
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You should not be having this kind of difficulty as long as you use the standard settings. Go to each chart and Trade DOM and select Chart >> Chart Settings. Press the Apply Global Symbol Settings button. The proper settings will be set. Press OK. Please do not change them. And be sure to do this: Go to Global Settings >> Symbol Settings. Press the Update From Server button. When that button becomes re-enabled, then press OK. After you do this, Save your Chartbook, exit from Sierra Chart and restart. We cannot even imagine, as long as you do the above, you would have a problem. There really is no chance of this. It sounds as though you are trying to alter the decimal position and not getting the settings right. Without remote assistance session, it's impossible for us to help with this because what we are hearing is quite confusing and not making sense. Also make sure you are on the current version of Sierra Chart. Remote assistance is available for an extra charge. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-29 00:05:10
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