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Date/Time: Mon, 23 Dec 2024 01:09:55 +0000



Post From: error message

[2015-01-15 19:33:58]
User13642 - Posts: 21
I am having same problem

-Mike

Software version: 1220 | 2015-01-15 19:32:06
Uses New Spreadsheets | 2015-01-15 19:32:06
Usage end date: 2015-04-04 | 2015-01-15 19:32:06
Enabled for: Advanced Features. | 2015-01-15 19:32:06
Enabled for: Advanced Features 2. | 2015-01-15 19:32:06
Enabled for: Sierra Chart Historical Data Service. | 2015-01-15 19:32:06
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2015-01-15 19:32:06
Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2015-01-15 19:32:06
Received 1 data feed usernames. | 2015-01-15 19:32:06
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-01-15 19:32:06
Active service: TD Ameritrade | 2015-01-15 19:32:06
Time Zone: +00:00:00 (UTC+00) | 2015-01-15 19:32:06
2015-01-15 14:32:06 Local computer clock time | 2015-01-15 19:32:06
2015-01-15 19:32:06 GMT time | 2015-01-15 19:32:06
2015-01-15 19:32:06 Time zone adjusted time | 2015-01-15 19:32:06
Time difference to server time: 8 seconds. | 2015-01-15 19:32:06
Program path: C:\SierraChart\ | 2015-01-15 19:32:06
Data Files path: C:\SierraChart\Data\ | 2015-01-15 19:32:06
OS Version Number: 6.1 | 2015-01-15 19:32:06
Locale Information: C | 2015-01-15 19:32:06

Checking for new symbol settings for tda | 2015-01-15 19:32:06
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-01-15 19:32:06
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-01-15 19:32:06
Symbol settings are up-to-date for tda | 2015-01-15 19:32:06

TD Ameritrade | Connecting. | 2015-01-15 19:32:11
TD Ameritrade | Logging in. (Step 1 of 3) | 2015-01-15 19:32:11
HTTP connection to www.sierrachart.com:80 (1) | Closed. No error. | 2015-01-15 19:32:11
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-01-15 19:32:11
Mapping /QMG5 to QMG5. Service code: nymex | 2015-01-15 19:32:36
Intraday data recording state for symbol /QMG5 is set to download pending. | 2015-01-15 19:32:36
HD Request # 2 | Downloading Intraday chart data for /QMG5 to the file [QMG5.scid. Service: nymex | 2015-01-15 19:32:36
HD Request # 2 | Download start Date-Time: 2015-01-15 19:24:34.0 | 2015-01-15 19:32:36
HD Request # 2 | Using server: scdf2.sierracharts.com port 10149 | 2015-01-15 19:32:36
Mapping /ESH5 to ESH5. Service code: cme | 2015-01-15 19:32:36
Intraday data recording state for symbol /ESH5 is set to download pending. | 2015-01-15 19:32:36
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2015-01-15 19:32:36
Socket (2) | Connected. | 2015-01-15 19:32:36
HD Request # 2 | Sending historical data logon request message. | 2015-01-15 19:32:36
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2015-01-15 19:24:34. Record interval: 0. Symbol: QMG5 | 2015-01-15 19:32:36
HD Request # 2 | Decompressing data. | 2015-01-15 19:32:36
HD Request # 2 | Historical data for /QMG5 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-01-15 19:32:36
Socket (2) | Shutdown and closed. | 2015-01-15 19:32:36
The network socket for historical data has been closed. | 2015-01-15 19:32:36
HD Request # 2 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /QMG5 | 2015-01-15 19:32:36
HD Request # 2 | Intraday download COMPLETE for /QMG5. Completion time: 0s. Unique request ID: 1 | 2015-01-15 19:32:36
Removed historical data download ID 1 | 2015-01-15 19:32:36

HD Request # 3 | Downloading Intraday chart data for /ESH5 to the file [ESH5.scid. Service: cme | 2015-01-15 19:32:36
HD Request # 3 | Download start Date-Time: 2015-01-15 19:24:35.0 | 2015-01-15 19:32:36
HD Request # 3 | Using server: scdf1.sierracharts.com port 10149 | 2015-01-15 19:32:36
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2015-01-15 19:32:36
Socket (3) | Connected. | 2015-01-15 19:32:36
HD Request # 3 | Sending historical data logon request message. | 2015-01-15 19:32:36
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2015-01-15 19:24:35. Record interval: 0. Symbol: ESH5 | 2015-01-15 19:32:36
HD Request # 3 | Decompressing data. | 2015-01-15 19:32:36
Socket (3) | Shutdown and closed. | 2015-01-15 19:32:36
HD Request # 3 | Historical data for /ESH5 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2015-01-15 19:32:36
The network socket for historical data has been closed. | 2015-01-15 19:32:36
HD Request # 3 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for /ESH5 | 2015-01-15 19:32:36
HD Request # 3 | Intraday download COMPLETE for /ESH5. Completion time: 0s. Unique request ID: 2 | 2015-01-15 19:32:36
Removed historical data download ID 2 | 2015-01-15 19:32:36

HTTP request #1 returned the following error: Windows error code 12002: The operation timed out | 2015-01-15 19:32:40
TD Ameritrade | Error while attempting to login. | 2015-01-15 19:32:40 *
TD Ameritrade | Login failed. | 2015-01-15 19:32:40 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-15 19:32:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-15 19:32:40
Disconnected from TD Ameritrade. | 2015-01-15 19:32:40
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-15 19:32:40

TD Ameritrade | Connecting. | 2015-01-15 19:32:45
TD Ameritrade | Logging in. (Step 1 of 3) | 2015-01-15 19:32:45
HTTP request #2 returned the following error: Windows error code 12002: The operation timed out | 2015-01-15 19:33:16
TD Ameritrade | Error while attempting to login. | 2015-01-15 19:33:16 *
TD Ameritrade | Login failed. | 2015-01-15 19:33:16 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-01-15 19:33:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-01-15 19:33:16
Disconnected from TD Ameritrade. | 2015-01-15 19:33:16
Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-01-15 19:33:16