Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 22:02:54 +0000



Post From: Problem with Interactive Brokers Positions

[2015-01-14 19:11:11]
Sierra Chart Engineering - Posts: 104368
We have tested this. With a TWS nonfinancial advisor account that contains one single account, Sierra Chart does receive automatic Trade Position updates from TWS as the Positions for symbols change. The Position updates are properly requested and handled by Sierra Chart.

The problem is Interactive Brokers is not sending out continuous Position updates over the API for your account. You need to find out why this is happening for your account.

Contact IB at API@Interactivebrokers.com.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-01-14 19:11:54