Support Board
Date/Time: Mon, 23 Dec 2024 02:18:16 +0000
Post From: Problem with orders - connection Sierra and IB
| [2015-01-06 17:22:48] |
| |
|
The message log is not relevant to this and was not looked at. We see what you are describing. In the case of the order at 2015-01-06 07:55:17, the order was not acknowledged by trader workstation. The internal order ID is 16530. You will need to contact Interactive Brokers about this. The problems you describe, we do periodically hear about with IB and this is one of the pitfalls of using IB. After a recent communication with IB, we do have confirmation from them that there TWS API is not reliably designed and they are not willing to change it. Also next time, provide only the relevant lines in the Trade Activity Log. You have provided us along with 1800 entries. This is too difficult to work with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-06 17:24:30
|