Support Board
Date/Time: Mon, 23 Dec 2024 02:39:10 +0000
Post From: FXCM FIX historical data
| [2015-01-06 16:31:08] |
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The server has the data. Therefore the problem must be a communication error with downloading the data. Restart Sierra Chart and download the data following the instructions in help topic 6.3: https://www.sierrachart.com/index.php?page=doc/helpdetails6.html#h6.3 Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |