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Date/Time: Mon, 23 Dec 2024 05:40:13 +0000



Post From: unable to cancel a order

[2015-01-02 18:36:08]
Sierra Chart Engineering - Posts: 104368
The issues are on the CQG side.


Update Sierra Chart following the instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

After the update set Global Settings >> Data/Trade Service Settings >> Service to CQG FIX Trading.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing