Support Board

Date/Time: Mon, 16 Sep 2024 19:18:20 +0000

Post From: Orders entered on chart can not be cancelled

[2014-12-22 18:37:27] Link To Thread - Link To Post [Go To First Post]
User294121 - Posts: 7
Yes, it states pending but the order will still get filled and its been pending since about 7:30am PST. I currently have 2 position opened on the chart and cant get it cancelled. In the "Orders and Positions" window it shows Pending Cancel since 8:49am and the second it shows the same at 9:54am. The only way I can get it closed is when the order is filled and I flaten the position. Also, when I click the Cancel button within the "Orders and Positions" window it return the error message "The order management system rejected request" The message appears on a popup window through Rithmic.