Support Board
Date/Time: Thu, 02 Jan 2025 15:25:10 +0000
Post From: Random disconnection
[2014-12-19 17:29:10] |
Sierra Chart Engineering - Posts: 104368 |
In response to post #1, we are not the provider of the data feed in this case. You need to contact the data feed provider, TransAct, about this. In response to post #2, we very rarely hear about this issue, only one other time, and it is a system issue. Not with Sierra Chart. If we have misunderstood it, refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |