Login Page - Create Account

Support Board


Date/Time: Mon, 23 Dec 2024 05:23:47 +0000



Post From: unable to cancel a order

[2014-12-19 09:00:10]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG.

Select File >> Disconnect and File >> Connect to Data Feed to cause a refresh of the order list.

Wait about 10 seconds.

Try canceling the order again. If you cannot, contact your broker to cancel the order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing