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Date/Time: Thu, 02 Jan 2025 15:30:53 +0000



Post From: Parallel Rays Tool is Broken

[2014-12-16 03:05:52]
Sierra Chart Engineering - Posts: 104368
We do not see a problem with this drawing tool.

Possibly there are out of order timestamps in the chart.

Re-download the data with Edit >Delete All Data and Download.

Also check the color settings for the drawing tool through Global Settings >> Tool Configs >> Parallel Rays. Make sure the colors are different than the background color.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-16 03:07:28