Support Board
Date/Time: Wed, 05 Feb 2025 12:44:34 +0000
Post From: Charts not updating in realtime
| [2014-12-04 10:43:43] |
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Is the problem that you are missing historical data, which we do see in the chart, or that the chart is not updating in real-time? In regards to the missing historical data, we are aware of that problem and it will be solved as soon as possible. When it is resolved, follow the instructions in help topic 7.1 to re-download the data: Http://www.sierrachart.com/index.php?page=doc/helpdetails7.html If the chart is not updating in real-time, refer to help topic 3: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |