Support Board
Date/Time: Sat, 21 Dec 2024 13:13:59 +0000
Post From: Connect
| [2014-11-21 17:59:49] |
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This is the relevant message: CTS FIX: Received a Logout message. Text = Too many failed login attempts: Your username has been locked out. Please contact your firm administrator to reset the user | 2014-11-21 17:01:29 Refer to step 15 here about this: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions Also make sure that the correct Service is set in Global Settings >> Data/Trade Service Settings. This log indicates you are connecting to the CTS T4 system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-21 18:01:49
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