Support Board
Date/Time: Fri, 22 Nov 2024 19:44:55 +0000
Post From: MYTRACK error
[2013-05-21 13:43:13] |
TastyRisk - Posts: 119 |
Using 977 regular version. Just signed up with the Mytrack service, silver & SC support with various exchanges... It worked fine last night for intraday backfill but now it seems to be problematic and cannot maintain a connection. CTS on another instance is working just fine. snippet of problem in log: HD Request # 12934 - Receiving Intraday data for BAC starting at 2013-05-21 09:20:00 | 2013-05-21 14:32:41
HD Request # 12934 - Received 116 records of data and 0 records written for day 0 | 2013-05-21 14:32:41 HD Request # 12934 - Received 116 records from 2013-05-21 09:20:00 to 2013-05-21 14:32:00 (5.2 hours) and wrote 0 records for BAC | 2013-05-21 14:32:41 HD Request # 12934 - Intraday download COMPLETE for BAC | 2013-05-21 14:32:41 Real-time intraday chart data file updates started for BAC | 2013-05-21 14:32:41 HD Request # 12935 - Downloading Intraday chart data for CAT to the file CAT.scid. Service: mt | 2013-05-21 14:32:41 HD Request # 12935 - Starting date and time: 2013-05-21 14:32:30 | 2013-05-21 14:32:41 HD Request # 12935 - Requesting Intraday day 0 for CAT | 2013-05-21 14:32:41 HD Request # 12935 - Receiving Intraday data for CAT starting at 2013-05-21 12:41:00 | 2013-05-21 14:32:41 HD Request # 12935 - Received 10 records of data and 0 records written for day 0 | 2013-05-21 14:32:41 HD Request # 12935 - Received 10 records from 2013-05-21 12:41:00 to 2013-05-21 14:32:00 (111.0 minutes) and wrote 0 records for CAT | 2013-05-21 14:32:41 HD Request # 12935 - Intraday download COMPLETE for CAT | 2013-05-21 14:32:41 Real-time intraday chart data file updates started for CAT | 2013-05-21 14:32:41 HD Request # 12936 - Downloading Intraday chart data for CSCO to the file CSCO.scid. Service: mt | 2013-05-21 14:32:41 HD Request # 12936 - Starting date and time: 2013-05-21 14:32:31 | 2013-05-21 14:32:41 HD Request # 12936 - Requesting Intraday day 0 for CSCO | 2013-05-21 14:32:41 Faulty message in data feed. Message length: 2, message code: 0. | 2013-05-21 14:32:41 Connection to the service has been lost or not completed. | 2013-05-21 14:32:41 Faulty message in data feed. Message length: 2, message code: 8. | 2013-05-21 14:32:41 Faulty message in data feed. Message length: 2, message code: 8201. | 2013-05-21 14:32:41 HD Request # 12936 - Download canceled. | 2013-05-21 14:32:41 HD Request # 12936 - Received 0 records and wrote 0 records for CSCO | 2013-05-21 14:32:41 HD Request # 12936 - Intraday download COMPLETE for CSCO | 2013-05-21 14:32:41 Disconnected from MyTrack. | 2013-05-21 14:32:41 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-21 14:32:41 Connecting to data feed server host.trackdata.com port 9983... | 2013-05-21 14:32:46 The network socket is connected. | 2013-05-21 14:32:46 Waiting for acceptance... | 2013-05-21 14:32:46 Connected to data feed server 26-1 | 2013-05-21 14:32:46 Data plan #1 | 2013-05-21 14:32:46 **EDIT; I was using the Non-Net version, and after testing, can confirm the problem also exists in 977 .NET version. ** I cannot maintain a connection. It makes the software and feed useless. Please help! Date Time Of Last Edit: 2013-05-21 14:32:57
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