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Date/Time: Fri, 22 Nov 2024 19:59:50 +0000



Post From: Velocityfutures Package 5, unable to connect to other services p

[2013-05-21 11:18:28]
User45685 - Posts: 36
Dear Support,

I was wondering why (even though i am paying for package 5 via Velocityfutures), I am unable to use the other services such as Sierracharts Intraday and Sierrachart FXCM. The Historical Dataservice seems to be working fine as usual.

I was wondering if there is something you could do about that? I remember the last time I had this issue you guys told me to create a new account, but now that account has "expired" and i don't see why i should pay twice for the same service =/

This would be really handy to me as I cannot connect to TTFIX via Sierra on two different computers at the same time, and it would be nice to have the live streaming intraday data on the other computer/monitor.

Would appreciate help in this matter.

Kind regards