Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 18:49:56 +0000



Post From: DTC unrecognized message - Sierra becoming unresponsive

[2014-09-23 18:50:44]
gfs117 - Posts: 24
Hi,

I did some testing and it took me a while before I got the unrecognized messages. I first started with a 5 chart chartbook (365 days loaded), then increased it to 20 charts, then I made the charts continuous, but I still didn't see the message. It was only after I increased the number of days to load to 999 that the "unrecognized message" started to appear.

In the attached log, the first Unrecognized message appears at 20:37:57 (after the loading of SI-201412-NYMEX-USD-5000 charts). Then after loading the CL-chart, the program receives several unrecognized messages (end of file, starting at 20:38:00).

This was my last chance to grab the message log, because after that, the program received loads of Size 0 unrecognized messages and then became unresponsive.

I have attached several files:
1 - The chartbook I created
2 - The message log from opening the CB
3 - A screenshot of the message log after the program became unresponsive

attachmentTest-Unrecognized-Message-2.cht - Attached On 2014-09-23 18:47:54 UTC - Size: 392.98 KB - 443 views
attachmentunrecognized message log.doc - Attached On 2014-09-23 18:48:15 UTC - Size: 686.5 KB - 449 views
image2014-09-23-20-39-18.png / V - Attached On 2014-09-23 18:48:48 UTC - Size: 124.31 KB - 344 views