Support Board
Date/Time: Wed, 27 Nov 2024 18:41:35 +0000
Post From: DTC unrecognized message - Sierra becoming unresponsive
| [2014-09-23 13:25:03] |
| gfs117 - Posts: 24 |
|
Hi, Lately I've been seeing the message "DTC - Unrecognized message" in my message log. Today, it happened again after I opened a chartbook. I'm seeing several messages like this: "DTC - Unrecognized message. Size: XXXXX. Type: XXX | Time" The sizes and types vary (see attachment). After that, Sierra Chart became unresponsive, like it usually does. Normally I'm seeing loads of "Unrecognized messages" per second with a size of 0. That causes SC to become unreponsive. I've waited 30 minutes in the past for the program to become responsive again, but it doesn't. I think this occured again today, because of the position of the scrollbar. The problem occured when I was on version 1137 and it still occurs today (version 1192). Could you please solve this issue, or tell me how to solve it (if the issue is on my end)? Thank you. |
 2014-09-23-15-18-53.png / V - Attached On 2014-09-23 13:23:06 UTC - Size: 125.18 KB - 369 views |