Support Board

Date/Time: Fri, 20 Sep 2024 07:40:24 +0000

Post From: Pencil Cursor in Draw Mode does not always work?

[2014-09-22 18:01:19] Link To Thread - Link To Post [Go To First Post]
User51760 - Posts: 108
Thank you Support Team for your fast reply. We would expect the Pencil Cursor functioning as you explain. It does not. On certain chartbooks the windows pointer is active, on some chartbooks in the same installation at the same time the Pencil Cursor is active. Opening a NEW chartbook and opening a NEW chart the Pencil Cursor will work globally in this installation of SC. Exiting Sierra Chart and restarting the unpredictibility of cursor shape is back. We find this on 2 different Windows 7 and one Windows 8.1 machines, so we can reproduce the effect. Yes, we are using other options - we have the Tool Values Window active; but also on deactivating it the cursor's behaviour stays the same. Hope there is a solution, Best, Chris