Support Board
Date/Time: Wed, 27 Nov 2024 18:48:02 +0000
Post From: Can't connect to SC data feed today
[2014-09-18 08:43:30] |
gfs117 - Posts: 24 |
Hi, This morning I can't connect to the SC data feed (both CME and Eurex are not working). Yesterday everything worked fine. HD Request # 3 - Downloading Intraday chart data for ZN-201412-ECBOT to the file ZN-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:05
HD Request # 3 - Download start Date-Time: 2014-09-18 10:37:58.0 | 2014-09-18 10:40:05 HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:40:05 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:05 The network socket is connected. | 2014-09-18 10:40:05 HD Request # 3 - Sending historical data logon request message. | 2014-09-18 10:40:05 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:40:08 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:40:08 Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:40:08 Socket has been shutdown and closed. | 2014-09-18 10:40:08 Sierra Chart: Disconnected from the server. | 2014-09-18 10:40:08 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:40:08 Using username 0 | 2014-09-18 10:40:10 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-09-18 10:40:10 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:10 The network socket is connected. | 2014-09-18 10:40:10 SC Exchange Data: Connected to server. | 2014-09-18 10:40:10 SC Exchange Data: Sending logon request message. | 2014-09-18 10:40:10 Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16 Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16 Chart #1 has tagged chart #2 for full recalculation. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: CB-04-ES.cht | 2014-09-18 10:40:16 DTC - Server protocol version: 4. Client protocol version: 3. There is a protocol mismatch! | 2014-09-18 10:40:27 Socket has been shutdown and closed. | 2014-09-18 10:40:27 The network socket for historical data has been closed. | 2014-09-18 10:40:27 HD Request # 3 - Error downloading historical Intraday data for ZN-201412-ECBOT. Historical data logon error: Logon rejected due to authorization failure. | 2014-09-18 10:40:27 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZN-201412-ECBOT | 2014-09-18 10:40:27 HD Request # 4 - Downloading Intraday chart data for ZN-201412-ECBOT to the file ZN-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:27 HD Request # 4 - Download start Date-Time: 2014-09-18 10:37:58.0 | 2014-09-18 10:40:27 HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-09-18 10:40:27 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:40:27 The network socket is connected. | 2014-09-18 10:40:27 HD Request # 4 - Sending historical data logon request message. | 2014-09-18 10:40:27 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:40:37 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:40:37 Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:40:37 Socket has been shutdown and closed. | 2014-09-18 10:40:37 Sierra Chart: Disconnected from the server. | 2014-09-18 10:40:37 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:40:37 Using username 0 | 2014-09-18 10:40:39 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-09-18 10:40:39 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:40:39 The network socket is connected. | 2014-09-18 10:40:39 SC Exchange Data: Connected to server. | 2014-09-18 10:40:39 SC Exchange Data: Sending logon request message. | 2014-09-18 10:40:39 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-09-18 10:37:58. Record interval: 0 . Symbol: ZNZ4 | 2014-09-18 10:40:48 HD Request # 4 - Decompressing data. | 2014-09-18 10:40:48 HD Request # 4 - Receiving Intraday data for ZN-201412-ECBOT starting at 2014-09-18 10:37:58 | 2014-09-18 10:40:48 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-09-18 10:38:51 | 2014-09-18 10:40:48 Socket has been shutdown and closed. | 2014-09-18 10:40:48 The network socket for historical data has been closed. | 2014-09-18 10:40:48 HD Request # 4 - Received 251 records from 2014-09-18 10:37:58 to 2014-09-18 10:40:24 (2.4 minutes) and wrote 250 records for ZN-201412-ECBOT | 2014-09-18 10:40:48 HD Request # 4 - Intraday download COMPLETE for ZN-201412-ECBOT. Completion time: 21s | 2014-09-18 10:40:48 Real-time Intraday chart data file updates started for ZN-201412-ECBOT | 2014-09-18 10:40:48 HD Request # 5 - Downloading Intraday chart data for YM-201412-ECBOT to the file YM-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:40:48 HD Request # 5 - Download start Date-Time: 2014-09-17 19:15:06.0 | 2014-09-18 10:40:48 HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:40:48 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:40:48 The network socket is connected. | 2014-09-18 10:40:48 HD Request # 5 - Sending historical data logon request message. | 2014-09-18 10:40:48 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:41:05 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:41:05 Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:41:05 Socket has been shutdown and closed. | 2014-09-18 10:41:05 Sierra Chart: Disconnected from the server. | 2014-09-18 10:41:05 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:41:05 Using username 0 | 2014-09-18 10:41:07 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-09-18 10:41:07 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:41:07 The network socket is connected. | 2014-09-18 10:41:07 SC Exchange Data: Connected to server. | 2014-09-18 10:41:07 SC Exchange Data: Sending logon request message. | 2014-09-18 10:41:07 DTC - Server protocol version: 4. Client protocol version: 3. There is a protocol mismatch! | 2014-09-18 10:41:09 Socket has been shutdown and closed. | 2014-09-18 10:41:09 The network socket for historical data has been closed. | 2014-09-18 10:41:09 HD Request # 5 - Error downloading historical Intraday data for YM-201412-ECBOT. Historical data logon error: Logon rejected due to authorization failure. | 2014-09-18 10:41:09 HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM-201412-ECBOT | 2014-09-18 10:41:09 HD Request # 6 - Downloading Intraday chart data for YM-201412-ECBOT to the file YM-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:41:09 HD Request # 6 - Download start Date-Time: 2014-09-17 19:15:06.0 | 2014-09-18 10:41:09 HD Request # 6 - Using server: scdf2.sierracharts.com port 10149 | 2014-09-18 10:41:09 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:41:09 The network socket is connected. | 2014-09-18 10:41:09 HD Request # 6 - Sending historical data logon request message. | 2014-09-18 10:41:09 HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-09-17 19:15:06. Record interval: 0 . Symbol: YMZ4 | 2014-09-18 10:41:30 HD Request # 6 - Decompressing data. | 2014-09-18 10:41:30 HD Request # 6 - Receiving Intraday data for YM-201412-ECBOT starting at 2014-09-17 19:15:06 | 2014-09-18 10:41:30 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-09-17 19:15:11 | 2014-09-18 10:41:30 Socket has been shutdown and closed. | 2014-09-18 10:41:31 The network socket for historical data has been closed. | 2014-09-18 10:41:31 HD Request # 6 - Received 67301 records from 2014-09-17 19:15:06 to 2014-09-18 10:41:26 (15.4 hours) and wrote 67295 records for YM-201412-ECBOT | 2014-09-18 10:41:31 HD Request # 6 - Intraday download COMPLETE for YM-201412-ECBOT. Completion time: 22s | 2014-09-18 10:41:31 Real-time Intraday chart data file updates started for YM-201412-ECBOT | 2014-09-18 10:41:31 HD Request # 7 - Downloading Intraday chart data for ZB-201412-ECBOT to the file ZB-201412-ECBOT.scid. Service: cbot | 2014-09-18 10:41:31 HD Request # 7 - Download start Date-Time: 2014-09-17 19:14:42.0 | 2014-09-18 10:41:31 HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-09-18 10:41:31 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-09-18 10:41:31 The network socket is connected. | 2014-09-18 10:41:31 HD Request # 7 - Sending historical data logon request message. | 2014-09-18 10:41:31 Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. | 2014-09-18 10:41:34 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-09-18 10:41:34 Sierra Chart - Logon error from server : Not authorized. | 2014-09-18 10:41:34 Socket has been shutdown and closed. | 2014-09-18 10:41:34 Sierra Chart: Disconnected from the server. | 2014-09-18 10:41:34 Sierra Chart: Data feed disconnected. Will reconnect. | 2014-09-18 10:41:34 Using username 0 | 2014-09-18 10:41:36 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-09-18 10:41:36 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-09-18 10:41:36 The network socket is connected. | 2014-09-18 10:41:36 SC Exchange Data: Connected to server. | 2014-09-18 10:41:36 SC Exchange Data: Sending logon request message. | 2014-09-18 10:41:36 |