Support Board
Date/Time: Wed, 27 Nov 2024 14:26:33 +0000
Post From: Waiting to connect
| [2014-09-09 21:29:50] |
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If you have a live account, then the problem is you are not connecting to the proper server. Select Global Settings >> Data/Trade Service Settings. Set the Connection Details >> Server to prod.openecry.com. Press OK. Try connecting again with File >> Connect to Data Feed. Here are the detailed set up instructions: https://www.sierrachart.com/index.php?page=doc/openecry.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |