Login Page - Create Account

Support Board


Date/Time: Fri, 20 Sep 2024 05:30:53 +0000



Post From: YM no market depth and the chart aren´t updating

[2014-09-08 17:03:59]
Sierra Chart Engineering - Posts: 104368
We need to use remote assistance to connect to your system to look into the problem.

Select Help >> Accept Remote Assistance.

Within about 10 seconds you will see a window that says Team Viewer. We will need the ID number. Start an Account Support Ticket here with the ID number and password:

https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing