Support Board
Date/Time: Wed, 27 Nov 2024 14:46:04 +0000
Post From: YM no market depth and the chart aren´t updating
[2014-09-08 17:03:59] |
Sierra Chart Engineering - Posts: 104368 |
We need to use remote assistance to connect to your system to look into the problem. Select Help >> Accept Remote Assistance. Within about 10 seconds you will see a window that says Team Viewer. We will need the ID number. Start an Account Support Ticket here with the ID number and password: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |