Support Board
Date/Time: Wed, 27 Nov 2024 14:28:04 +0000
Post From: Unable To Login
| [2014-09-08 10:35:03] |
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We have had many reports of this. It is a Rithmic issue clearly. So we cannot help with it. You need to contact Rithmic or your broker/trading service. Also, when providing the Message Log it needs to be provided using this method only: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |