Support Board
Date/Time: Wed, 27 Nov 2024 15:39:20 +0000
Post From: Order Action Rate exceeded (Order Rejected)
[2014-09-04 14:18:41] |
User33803 - Posts: 40 |
I have just switched from trading with spreadsheets to trading with ACSIC and I am having one problem that I did not have when using Spreadsheets: Sometimes, not always but very often, when an order is sent, I received the following message from CQG stating that the order was rejected and the explanation is that the Order Action rate exceeded: "Trade Order Error - CQG order update (Rejected). Info: Order Action rate exceeded. Internal Order ID: 52706. Service Order ID: -1007. Symbol: F.US.CLEV14 | 2014-09-04 15:59:59 *" This has happenned with GC, CL and JY symbols and, as I said, it never happenned when using Spreadsheets. Could you help me to understand why the order is rejected and how I can avoid the rejection? |