Support Board

Date/Time: Fri, 20 Sep 2024 04:05:58 +0000

Post From: Log in issue

[2014-09-03 16:57:15] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. This message here: TT FIX Data: Received a Logout message. Text = Username / Password not recognized. \| 2014-09-02 21:33:30 Is the result of the Sender Comp ID and Password not being set correctly through Global Settings >>Data/Trade Service Settings >>Price Feed Connection Details/Orders Connection Details. Contact your broker for help with those fields. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing