Support Board
Date/Time: Wed, 27 Nov 2024 14:35:43 +0000
Post From: Log in issue
| [2014-09-03 16:57:15] |
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We apologize for the delay. This message here: TT FIX Data: Received a Logout message. Text = Username / Password not recognized. | 2014-09-02 21:33:30 Is the result of the Sender Comp ID and Password not being set correctly through Global Settings >>Data/Trade Service Settings >>Price Feed Connection Details/Orders Connection Details. Contact your broker for help with those fields. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |