Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 12:36:23 +0000



Post From: $INX, $NYA, $IUXX, $DOWI

[2014-09-02 02:26:06]
Sierra Chart Engineering - Posts: 104368
We activated the data feed and the exchanges except for the Dow Indices exchange.

Your balance was 44 USD and now it is .25 and there is an insufficient balance for the 3.25 USD exchange fee.

You will need to add more to the balance here:
https://www.sierrachart.com/usercp.php?page=AddAccountCredit

Once that is done you can activate the exchange here:
https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing