Support Board
Date/Time: Thu, 17 Apr 2025 23:11:09 +0000
Post From: facing multiple issues with the charts.
| [2025-04-10 14:09:18] |
| John - SC Support - Posts: 39353 |
|
The exchange agreements you need to fill out are at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements You have not completed these properly in the past. In order to be considered a non-professional for the CME Group, you need to have a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following for more on this requirement and an option if you do not have an existing account that qualifies: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges -- With regards to the scroll wheel, what option do you have set for "Global Settings >> General Settings >> GUI >> Scroll Wheel"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |