Support Board
Date/Time: Thu, 17 Apr 2025 23:41:27 +0000
Post From: facing multiple issues with the charts.
| [2025-04-09 19:56:39] |
| Sierra_Chart Engineering - Posts: 19256 |
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This is occurring because you are not using the Denali Data Feed anymore. Reactivate the exchange you need at the bottom of the page here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices And then (very important): Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" from the main Sierra Chart menu. You just need to do this once per symbol and not for each chart. This command is on the main Sierra Chart menu at the top. Only use it from that location.
Check the Scroll Wheel setting: General Settings Window: Scroll Wheel Setting (Global Settings >> General Settings >> GUI >> Scroll) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-09 19:58:43
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