Support Board
Date/Time: Fri, 18 Apr 2025 04:40:38 +0000
Post From: Real-time data not enabled
| [2025-04-02 15:55:41] |
| John - SC Support - Posts: 39353 |
|
The exchange that you had active in March did not renew on April 1, 2025. Therefore, you are not setup to get any data from us, and that is why you are getting that message. You can activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Or, if you want to just reactivate what you had previously, then you can do this on the following page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |