Support Board
Date/Time: Fri, 18 Apr 2025 03:18:36 +0000
Post From: getting a bit lag (or at least i think) in SC data feed
| [2025-04-01 18:23:52] |
| John - SC Support - Posts: 39353 |
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We are not seeing the messages for downloading the data in the log you supplied. Please do the following: - Set the option for "Global Settings >> Sierra Chart Server Settings >> General >> Detailed Heartbeat Logging" to "No". - Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log - Select "Edit >> Delete All Data and Download". - After one minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |