Support Board
Date/Time: Fri, 18 Apr 2025 04:51:33 +0000
Post From: Data disconnecting
| [2025-04-01 07:26:05] |
| Sierra_Chart Engineering - Posts: 19257 |
|
Very hard to say why this is happening. First try running Sierra Chart in safe mode: Sierra Chart - Software Login Instructions: Using Safe Mode Also refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |