Support Board
Date/Time: Fri, 18 Apr 2025 04:27:45 +0000
Post From: Change the package, can I get a refund?
| [2025-03-31 17:02:03] |
| John - SC Support - Posts: 39353 |
|
Follow these instructions to change your package: Sierra Chart Purchase and License Information: Changing Package The discounted percentage holds true when changing packages (i.e. if you change from Package 11 for 6 months, then you change to Package 12, the costs that are used for both packages are the 6 month costs. So you are not losing any money when changing packages. -- You can be on either of the "Integrated Advanced" packages in order to view the Market Depth Historical Graph (Heatmap). You do NOT need to be on Package 12 (Integrated Advanced with MBO) specifically. Package 12 gives you the ability to view the Market by Order (MBO) data. Refer to the following: Market By Order Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |