Support Board
Date/Time: Fri, 18 Apr 2025 07:08:57 +0000
Post From: TimeSession Help Denali Server Node Request
| [2025-03-30 20:43:43] |
| Sierra_Chart Engineering - Posts: 19259 |
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From DS 40 we did a ping to the IP address (in Hong Kong), that your latest posting is from and this is what we see: ping 103.135.102.187
Pinging 103.135.102.187 with 32 bytes of data: Reply from 103.135.102.187: bytes=32 time=150ms TTL=48 Reply from 103.135.102.187: bytes=32 time=150ms TTL=48 Reply from 103.135.102.187: bytes=32 time=150ms TTL=48 Reply from 103.135.102.187: bytes=32 time=150ms TTL=48 So the latency is just 150 ms. This is fine. If there is 800 milliseconds round trip ping time it definitely indicates a problem with Internet connectivity somewhere along the path. There is not any problem with the Internet connectivity, for DS40. It is fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-30 20:45:54
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