Support Board
Date/Time: Fri, 18 Apr 2025 04:15:03 +0000
Post From: Unable to connect from SC 2749 Instance #2 to IB TWS after update from 2717
| [2025-03-29 19:01:49] |
| User584084 - Posts: 283 |
|
I am running Interactive Brokers TWS Version 10.35.1e. I upgraded from SierraChart Version 2717 to 2749. I am UNABLE to connect from SierraChart Instance #2 to IB TWS now. The connection bar changes from Connecting/Yellow to Reconnect Please Wait/Yellow. It never changes to Connected/Green bar. Instance #1 is ABLE to Connect/Green bar to IB TWS. SC Version 2717 is able to connect from both Instances #1 & #2 to IB TWS. 2025-03-29 14:43:28.193 | Software version: 2749 64-bit 2025-03-29 14:43:28.193 | Primary Thread ID: 3924 2025-03-29 14:43:28.193 | Usage end date: 2025-04-16 2025-03-29 14:43:28.193 | Enabled for: Advanced Features 2. 2025-03-29 14:43:28.193 | Enabled for: Sierra Chart Historical Data Service. 2025-03-29 14:43:28.193 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-29 14:43:28.193 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-29 14:43:28.193 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-29 14:43:28.193 | Current selected Data/Trading service: DTC - Sub Instance 2025-03-29 14:43:28.193 | Custom symbol settings values: enabled 2025-03-29 14:43:28.193 | Chart Update Interval: 500 2025-03-29 14:43:28.193 | Intraday Data Storage Time Unit: 0 2025-03-29 14:43:28.193 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-03-29 14:43:28.193 | 2025-03-29 18:43:28 Local computer time in UTC 2025-03-29 14:43:28.193 | 2025-03-29 14:43:28 Local computer time in SC Time Zone 2025-03-29 14:43:28.193 | 2025-03-29 18:28:58 Server time in UTC 2025-03-29 14:43:28.193 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-03-29 14:43:28.193 | Program path: C:\SierraChart\SierraChartInstance_2\ 2025-03-29 14:43:28.193 | Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ 2025-03-29 14:43:28.196 | OS Version Number: 10.0 2025-03-29 14:43:28.196 | Locale Setting: C 2025-03-29 14:43:28.201 | DLLs: DorobaCustomStudies_64.dll, ehlEhlersDominantCycle.dll, ehlEhlersDominantCycle_64.dll, ehlMillardCycleHighlighter.dll, ehlMillardCycleHighlighter_64.dll, google_sheets_importer_64.dll, PolarisTradingGroup.dll, PolarisTradingGroup_2151_64.dll, PolarisTradingGroup_64.dll, sst_draw_imbalance_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, sst_FreeBundle_ARM64.dll, sst_gamma_bands_csv_64.dll, SST_ImportLevelsfromCSV.dll, SST_ImportLevelsfromCSV_2151.dll, SST_ImportLevelsfromCSV_2151_64.dll, SST_ImportLevelsfromCSV_64.dll 2025-03-29 14:43:28.201 | Allowed protected custom studies: Polaris Trading Group, SST_FreeBundle, SST_ImportLevelsFromCSV, Trade29 Custom Studies 2025-03-29 14:43:28.201 | Crash reporter started: true 2025-03-29 14:43:28.201 | 2025-03-29 14:43:42.375 | 2025-03-29 14:43:42.375 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:43:42.375 | DTC Client socket (6) | Creating socket. 2025-03-29 14:43:42.375 | DTC Client socket (6) | New receive buffer size: 0 2025-03-29 14:43:42.375 | DTC Client socket (6) | Connecting to IP: 127.0.0.1. 2025-03-29 14:43:42.390 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:43:42.390 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:43:42.390 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:43:46.764 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:43:46.764 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-03-29 14:43:46.764 | DTC Client socket (1) | Closed. 2025-03-29 14:44:02.395 | DTC - Sub Instance | Did not receive Encoding Response from server. Disconnecting. * 2025-03-29 14:44:02.395 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-29 14:44:02.395 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:02.446 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:44:02.446 | DTC Client socket (6) | CloseSocket call. 2025-03-29 14:44:02.446 | DTC - Sub Instance | Disconnected. 2025-03-29 14:44:02.446 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:02.446 | DTC Client socket (6) | Shutdown started. Waiting for graceful close. 2025-03-29 14:44:04.612 | 2025-03-29 14:44:04.612 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:44:04.613 | DTC Client socket (1) | Creating socket. 2025-03-29 14:44:04.613 | DTC Client socket (1) | New receive buffer size: 0 2025-03-29 14:44:04.613 | DTC Client socket (1) | Connecting to IP: 127.0.0.1. 2025-03-29 14:44:04.614 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:44:04.614 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:44:04.614 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:44:08.820 | DTC Client socket (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:44:08.820 | DTC Client socket (7) | Socket gracefully closed by remote side. 2025-03-29 14:44:08.820 | DTC Client socket (7) | Closed. 2025-03-29 14:44:24.635 | DTC - Sub Instance | Did not receive Encoding Response from server. Disconnecting. * 2025-03-29 14:44:24.635 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-29 14:44:24.635 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:24.693 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:44:24.693 | DTC Client socket (1) | CloseSocket call. 2025-03-29 14:44:24.693 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-03-29 14:44:24.693 | DTC - Sub Instance | Disconnected. 2025-03-29 14:44:24.693 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:26.700 | 2025-03-29 14:44:26.700 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:44:26.700 | DTC Client socket (7) | Creating socket. 2025-03-29 14:44:26.700 | DTC Client socket (7) | New receive buffer size: 0 2025-03-29 14:44:26.700 | DTC Client socket (7) | Connecting to IP: 127.0.0.1. 2025-03-29 14:44:26.702 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:44:26.702 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:44:26.702 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:44:30.889 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:44:30.889 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-03-29 14:44:30.889 | DTC Client socket (4) | Closed. 2025-03-29 14:44:46.696 | DTC - Sub Instance | Did not receive Encoding Response from server. Disconnecting. * 2025-03-29 14:44:46.696 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-29 14:44:46.696 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:46.740 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:44:46.740 | DTC Client socket (7) | CloseSocket call. 2025-03-29 14:44:46.741 | DTC Client socket (7) | Shutdown started. Waiting for graceful close. 2025-03-29 14:44:46.741 | DTC - Sub Instance | Disconnected. 2025-03-29 14:44:46.741 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:44:48.742 | 2025-03-29 14:44:48.742 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:44:48.742 | DTC Client socket (4) | Creating socket. 2025-03-29 14:44:48.742 | DTC Client socket (4) | New receive buffer size: 0 2025-03-29 14:44:48.742 | DTC Client socket (4) | Connecting to IP: 127.0.0.1. 2025-03-29 14:44:48.743 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:44:48.743 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:44:48.743 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:44:53.102 | DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:44:53.102 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-03-29 14:44:53.102 | DTC Client socket (3) | Closed. 2025-03-29 14:45:08.745 | DTC - Sub Instance | Did not receive Encoding Response from server. Disconnecting. * 2025-03-29 14:45:08.745 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-29 14:45:08.745 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:45:08.767 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:45:08.767 | DTC Client socket (4) | CloseSocket call. 2025-03-29 14:45:08.767 | DTC - Sub Instance | Disconnected. 2025-03-29 14:45:08.767 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:45:08.767 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2025-03-29 14:45:11.159 | 2025-03-29 14:45:11.171 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:45:11.171 | DTC Client socket (3) | Creating socket. 2025-03-29 14:45:11.171 | DTC Client socket (3) | New receive buffer size: 0 2025-03-29 14:45:11.171 | DTC Client socket (3) | Connecting to IP: 127.0.0.1. 2025-03-29 14:45:11.221 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:45:11.221 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:45:11.221 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:45:15.237 | DTC Client socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:45:15.237 | DTC Client socket (5) | Socket gracefully closed by remote side. 2025-03-29 14:45:15.237 | DTC Client socket (5) | Closed. 2025-03-29 14:45:20.333 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:45:20.333 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-03-29 14:45:20.333 | DTC Client socket (2) | Closed. 2025-03-29 14:45:31.244 | DTC - Sub Instance | Did not receive Encoding Response from server. Disconnecting. * 2025-03-29 14:45:31.244 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-29 14:45:31.244 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:45:31.287 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:45:31.290 | DTC Client socket (3) | CloseSocket call. 2025-03-29 14:45:31.290 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-03-29 14:45:31.290 | DTC - Sub Instance | Disconnected. 2025-03-29 14:45:31.290 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-29 14:45:33.319 | 2025-03-29 14:45:33.319 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-03-29 14:45:33.319 | DTC Client socket (2) | Creating socket. 2025-03-29 14:45:33.319 | DTC Client socket (2) | New receive buffer size: 0 2025-03-29 14:45:33.319 | DTC Client socket (2) | Connecting to IP: 127.0.0.1. 2025-03-29 14:45:33.324 | DTC - Sub Instance | Network connection to server complete. 2025-03-29 14:45:33.324 | DTC - Sub Instance | Starting socket receive thread. 2025-03-29 14:45:33.324 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-03-29 14:45:35.617 | File >> Disconnect selected. 2025-03-29 14:45:35.617 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-03-29 14:45:35.617 | DTC Client socket (2) | CloseSocket call. 2025-03-29 14:45:35.617 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-03-29 14:45:35.617 | DTC - Sub Instance | Disconnected. 2025-03-29 14:46:02.453 | DTC Client socket (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:46:02.454 | DTC Client socket (6) | Socket gracefully closed by remote side. 2025-03-29 14:46:02.454 | DTC Client socket (6) | Closed. 2025-03-29 14:46:24.694 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:46:24.694 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-03-29 14:46:24.694 | DTC Client socket (1) | Closed. 2025-03-29 14:46:46.742 | DTC Client socket (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:46:46.742 | DTC Client socket (7) | Socket gracefully closed by remote side. 2025-03-29 14:46:46.742 | DTC Client socket (7) | Closed. 2025-03-29 14:47:08.768 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:47:08.768 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-03-29 14:47:08.768 | DTC Client socket (4) | Closed. 2025-03-29 14:47:31.290 | DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:47:31.290 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-03-29 14:47:31.290 | DTC Client socket (3) | Closed. 2025-03-29 14:47:35.618 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-03-29 14:47:35.618 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-03-29 14:47:35.618 | DTC Client socket (2) | Closed. Date Time Of Last Edit: 2025-03-29 19:12:50
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