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Date/Time: Sat, 19 Apr 2025 10:05:35 +0000



Post From: Issues routing orders from trade DOM

[2025-03-26 07:59:54]
Sierra_Chart Engineering - Posts: 19276
This does not matter and is not a problem:
. I have checked to see if I am running multiple instances of charts or DOMS and as far as I can tell I am not.

1. Reset the scale:
The Chart DOM Scale

Check for order rejections in the Trade Service Log:
Trading Information Windows: Trade Service Log


2. Same answer as above. But we are not fully understanding this.

3. Check the Trade Activity Log for any indication of why this would be the case:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-03-26 08:00:19