Support Board
Date/Time: Sat, 19 Apr 2025 10:05:34 +0000
Post From: Sierra Chart Not Connecting to Two Separate Rithmic Feeds
| [2025-03-26 00:39:48] |
| User636370 - Posts: 24 |
|
Hm. So, I waited for the market to close and re-open tonight, and I'm still getting 'Error connecting to data or Trading service' in the logs of both SC installations connecting to Rithmic. I'm able to log into Rithmic and access my account in RTraderPro. I've confirmed w both brokers that my Rithmic accounts are valid and running. When SC loads, the chart history is downloaded and the current candle (s15 timeframe) is loaded. But after that, no more candles load and time/price does not move. Yes. I'm running the latest version. Any insights are appreciated. Here's a snippet of the Message Log: 2025-03-25 20:32:25.133 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2025-03-25 20:32:25.133 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2025-03-25 20:32:25.134 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2025-03-25 20:32:25.135 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-03-25 20:32:25.135 | DTC Client socket (1) | New receive buffer size: 0 2025-03-25 20:32:25.135 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-03-25 20:32:45.129 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Creating socket. Using TLS 1.2. 2025-03-25 20:32:45.129 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | New receive buffer size: 0 2025-03-25 20:32:45.129 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Connecting to IP: 216.66.0.130. 2025-03-25 20:32:45.348 | Rithmic Direct - DTC | Wrote file: D:\Documents\SierraChart03\RithmicConnections.json. Size: 86257 2025-03-25 20:32:45.349 | Rithmic Direct - DTC | Processed connection points. Count: 369 2025-03-25 20:32:45.349 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-03-25 20:32:45.349 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-25 20:32:45.355 | DTC Client socket (1) | CloseSocket call. 2025-03-25 20:32:45.356 | DTC Client socket (1) | Closed. 2025-03-25 20:32:45.356 | Rithmic Direct - DTC | Disconnected. 2025-03-25 20:32:45.356 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-03-25 20:32:45.597 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | CloseSocket call. 2025-03-25 20:32:45.597 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Shutdown started. Waiting for graceful close. 2025-03-25 20:32:45.627 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Socket gracefully closed by remote side. 2025-03-25 20:32:45.627 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (2) | Closed. |