Support Board
Date/Time: Sat, 19 Apr 2025 10:02:53 +0000
Post From: Checksum Error/ Restore Workbooks
| [2025-03-25 19:51:57] |
| User251013 - Posts: 29 |
|
Hello, The checksum error has not appeared again. The files have been copied, renamed and copied into the Data folder. I have also included them in the General Settings to open automatically upon login. I saved the settings and closed the platform. When I opened the platform again, the missing files do not appear and the price data is not flowing. The most recent Message Log is copied below: Thank you, Pat 2025-03-25 19:30:39.195 | Trade activity files set size: 405 2025-03-25 19:30:39.253 | Reading Internal Order ID file. 2025-03-25 19:30:39.254 | Reading Trade Orders file. 2025-03-25 19:30:39.254 | Reading Trade Positions file. 2025-03-25 19:30:39.254 | Reading Trade Account Data files. 2025-03-25 19:30:39.255 | Software version: 2666 64-bit 2025-03-25 19:30:39.255 | Primary Thread ID: 17676 2025-03-25 19:30:39.255 | Usage end date: 2025-04-02 2025-03-25 19:30:39.255 | Enabled for: Sierra Chart Historical Data Service. 2025-03-25 19:30:39.255 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-25 19:30:39.255 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-25 19:30:39.255 | Enabled for exchange2: CME 2025-03-25 19:30:39.255 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-25 19:30:39.255 | Current selected Data/Trading service: SC Data - All Services 2025-03-25 19:30:39.255 | Custom symbol settings values: enabled 2025-03-25 19:30:39.255 | Chart Update Interval: 400 2025-03-25 19:30:39.255 | Intraday Data Storage Time Unit: 1 2025-03-25 19:30:39.256 | Time Zone: +00:00:00 (UTC+00) 2025-03-25 19:30:39.256 | 2025-03-25 19:30:39 Local computer time in UTC 2025-03-25 19:30:39.256 | 2025-03-25 19:30:39 Local computer time in SC Time Zone 2025-03-25 19:30:39.256 | 2025-03-25 19:30:40 Server time in UTC 2025-03-25 19:30:39.256 | Local computer UTC time and Server UTC time difference: 2 seconds. 2025-03-25 19:30:39.256 | Program path: C:\SierraChart\ 2025-03-25 19:30:39.256 | Data Files path: C:\SierraChart\Data\ 2025-03-25 19:30:39.256 | OS Version Number: 10.0 2025-03-25 19:30:39.256 | Locale Setting: C 2025-03-25 19:30:39.256 | DLLs: UserContributedStudies_64.dll 2025-03-25 19:30:39.256 | Allowed protected custom studies: 2025-03-25 19:30:39.256 | Crash reporter started: true 2025-03-25 19:30:39.256 | 2025-03-25 19:30:39.274 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2025-03-25 19:30:39.319 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-03-25 19:30:39.348 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-03-25 19:30:39.348 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-03-25 19:30:39.382 | Received 5 login tokens. 2025-03-25 19:30:39.865 | Symbol settings MD5 received. Request ID: 1. 2025-03-25 19:30:39.865 | Symbol settings are up-to-date for scdataallservices. 2025-03-25 19:30:41.777 | Requested user files to download. 2025-03-25 19:30:43.790 | 2025-03-25 19:30:43.790 | SC Data - All Services | Connected to server complete. 2025-03-25 19:30:43.790 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-03-25 19:30:47.026 | Files to Open on Startup | Opening file: Pat 2025 Chartbook.Cht 2025-03-25 19:30:47.027 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\Pat 2025 Chartbook.Cht * 2025-03-25 19:30:47.027 | Files to Open on Startup | Opening file: Pat 2025 Nas.cht 2025-03-25 19:30:47.028 | The Chartbook file is not compatible. Contact Sierra Chart support for help with converting it. File: C:\SierraChart\Data\Pat 2025 Nas.cht * 2025-03-25 19:30:47.028 | Files to Open on Startup | Opening file: Silver.Cht 2025-03-25 19:30:47.048 | Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffcff8e0000 2025-03-25 19:30:47.059 | SIK25_FUT_CME 240 Min #1 | Reloading chart. 2025-03-25 19:30:47.082 | SIK25_FUT_CME 60 Min #2 | Reloading chart. 2025-03-25 19:30:47.101 | SIK25_FUT_CME Delta 250v #3 | Reloading chart. 2025-03-25 19:30:47.117 | SIK25_FUT_CME 10946 Volume #4 | Reloading chart. 2025-03-25 19:30:47.313 | SIK25_FUT_CME #5 | Reloading chart. 2025-03-25 19:30:47.313 | SIK25_FUT_CME #5 | StartDateTimeForLoadingOrderFills: 2025-03-11 00:00:00 2025-03-25 19:30:47.324 | SIK25_FUT_CME #5 | Chart data loading complete. 2025-03-25 19:30:47.339 | SIK25_FUT_CME 60 Min #6 | Reloading chart. 2025-03-25 19:30:47.351 | SIK25_FUT_CME 240 Min #1 | StartDateTimeForLoadingOrderFills: 2025-02-19 00:00:00 2025-03-25 19:30:47.368 | SIK25_FUT_CME 240 Min #1 | Chart data loading complete. 2025-03-25 19:30:47.370 | SIK25_FUT_CME 60 Min #2 | StartDateTimeForLoadingOrderFills: 2025-02-19 00:00:00 2025-03-25 19:30:47.400 | SIK25_FUT_CME 60 Min #2 | Chart data loading complete. 2025-03-25 19:30:47.403 | SIK25_FUT_CME Delta 250v #3 | StartDateTimeForLoadingOrderFills: 2025-02-19 00:00:00 2025-03-25 19:30:47.425 | SIK25_FUT_CME Delta 250v #3 | Chart data loading complete. 2025-03-25 19:30:47.426 | SIK25_FUT_CME 10946 Volume #4 | StartDateTimeForLoadingOrderFills: 2025-02-19 00:00:00 2025-03-25 19:30:47.439 | SIK25_FUT_CME 10946 Volume #4 | Chart data loading complete. 2025-03-25 19:30:47.522 | SIK25_FUT_CME 60 Min #6 | StartDateTimeForLoadingOrderFills: 2025-02-19 00:00:00 2025-03-25 19:30:47.553 | SIK25_FUT_CME 60 Min #6 | Chart data loading complete. 2025-03-25 19:30:47.759 | Using symbol data fast lookup vector 2025-03-25 19:30:47.759 | SC Data - All Services | Starting real-time market data updates for: SIK25_FUT_CME. ID: 1 2025-03-25 19:30:47.759 | SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SIK25_FUT_CME 2025-03-25 19:30:47.759 | SC Data - All Services | Requesting security definition data for: SIK25_FUT_CME. ID: 1 2025-03-25 19:30:47.759 | No historical data client is currently set to download historical Intraday data for SIK25_FUT_CME. 2025-03-25 19:30:47.759 | Real-time Intraday chart data file updates started for SIK25_FUT_CME 2025-03-25 19:30:47.760 | Opened cached Intraday file: C:\SierraChart\Data\SIK25_FUT_CME.scid. Thread ID: 17676 2025-03-25 19:30:47.760 | Intraday chart data file opened for SIK25_FUT_CME 2025-03-25 19:30:48.792 | Requesting market depth updates for: SIK25_FUT_CME if supported. NumLevels=1400 2025-03-25 19:30:48.792 | Separate subscription for market depth updates not supported. SIK25_FUT_CME |