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Date/Time: Sat, 19 Apr 2025 15:48:33 +0000



Post From: Custom chart builder reload behavior

[2025-03-21 20:15:38]
Sierra_Chart Engineering - Posts: 19276
We apologize for the long delay. We have been working on this now. There is a lot of complexity to chart data loading functionality. We did identify and correct one problem related to custom chart bars. Not sure it is the cause of what you are seeing, but we will release the change.

We were not able to reproduce what you saw, but this is because we were doing some testing in the evening when there was not much trading going on. We then encountered an issue specifically related to custom chart bars and began to work on that.

We are not able to reproduce what you are seeing.

The test code for the problem is included in the example and it will be identified when it happens.
Sierra Chart Support - Engineering Level

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Date Time Of Last Edit: 2025-03-21 23:36:42