Support Board
Date/Time: Sat, 19 Apr 2025 15:59:52 +0000
Post From: Temporarly pause data feed during my vacation time
| [2025-03-18 17:23:51] |
| John - SC Support - Posts: 39362 |
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Make sure you have the correct Clearing Firm selected in the "Data/Trade Service Settings". If the Clearing Firm is correct, then you would need to ask your broker about why you are getting that error. -- Separately, you do not have any exchanges active with our Denali Exchange Data Feed, so you will not get the real-time data. You can activate the exchanges at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Not having the data setup will NOT cause the issue you have above. This is completely separate. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |