Support Board
Date/Time: Wed, 19 Mar 2025 04:53:42 +0000
Post From: Live data stopped working
| [2025-03-06 15:47:18] |
| John - SC Support - Posts: 38782 |
|
The exchange you had active with our Denali Exchange Data Feed did not renew on March 1, 2025, due to insufficient funds in your account at that time. If you are wanting to get the data from us, then you will need to add funds and activate the exchange. You can add funds at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop You can activate the exchange(s) you want for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |